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 Accounting News & Insights

Latest WW blog: Submitting an enquiry to HMRC can be a trial...

16th September 2013

Our recent experience in trying to make a written submission via e mail to the Written Enquiry Team at Southend demonstrates how difficult it can be sometimes to get your message through.
Firstly, we discovered that the advertised e mail address, enquiries.estn@hmrc.gsi.gov.uk is no longer a recognised address.
Searching for the new system, we discovered it’s now online at the HMRC website (as below) and you need to submit an online form with your enquiry.  It’s definitely HMRC’s preferred route as it says below.  That’s okay, but your submission has to be less than 2,000 characters and you can’t send an attachment.  Not very useful when you are submitting something like a request for a Partial Exemption Special Method, which requires a number of specific paragraphs which HMRC stipulate. 
Read the full blog post: Submitting an enquiry to HMRC can be a trial


Accounting News & Insights

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Latest WW blog: Submitting an enquiry to HMRC can be a trial...

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